Health and Safety

As a team we at Montagu Vines Guesthouse continue to work together in order to offer you the best possible guest experience. We recognise this is a challenging time for all, and we remain deeply committed to the safety of our guests, employees and communities.

We are consulting the appropriate sources for accurate and up-to-date information, and are using this information to put in place measures to keep everyone safe. We are actively monitoring the situation and assessing risks, and are ready to implement immediate changes to ensure a high level of hygiene and safety.

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Symptom Plan

We have a plan in place around procedures to take care of any guest or staff member displaying COVID-19 symptoms.

Staff Training and Protocol

Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.

Signage and Information

Clear signage or other forms of information are present to educate and inform guests about our health and safety protocols.

PPE (Personal protective equipment)

The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.

Cleaning and disinfecting procedures

We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.

Check-in Procedure

Our check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.

Food and Dining

We prepare and serve food and beverages in a clean and safe manner. We have adapted our dining facilities and protocol to promote social distancing and minimise human contact.

Laundry

We have adopted an in-house laundry protocol to ensure the efficient disinfecting of bedding, re-useable face masks and garments.