Your private information is safe with us.
We take our customers privacy seriously and we will only collect and use your personal information as outlined below. We will take all reasonable steps to protect your personal information. For the purpose of this clause, “personal information” will be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
Personal Information Collected
Montagu Vines does not sell, share or trade customer’s personal information collected online with third parties. Personal information collected on any of our systems will only be disclosed for internal use.
Collection of Personal Information
The personal information we collect from Montagu Vines will be used in some or all of the following ways:
- To process a reservation on the booking system
- To update you on the Terms and Conditions, including deposits and payment of balance amounts due and
- for customer support purposes.
- To process payments by way of a credit card with disclosed details
- To provide you with relevant product information.
We Protect Your Personal Information By
- Restricting access to personal information.
- Maintaining technology products to prevent unauthorised computer access.
- Securely destroying your personal information when it’s no longer needed for our record retention purposes.
Disclosure of Personal Information
In exceptional circumstances, Montagu Vines may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Montagu Vines is committed to complying with the Promotion of Access to Information Act 2 of 2000 and its principles.
Collection of Computer Data
When you visit Montagu Vines’ website our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer’s IP address
- Browser type
- Webpage you were visiting before you came to our site
- The pages with www.montaguvines.co.za you visit
- The time spent on those pages, items and information searched for on our site.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
If you believe that your privacy has been breached by Montagu Vines please contact us at [email protected] and we will resolve the issue.